Knowledgebase

 Can I add addon domains without changing the DNS first?

Unfortunately, you can’t add addons this way. You would need to change name servers for your...

 Does cPanel include Softaculous?

Yes, Softaculous is installed on our old shared servers. You can take a look at the scripts...

 Error: You do not have permission to access…

Every file and directory on Linux system is owned by a specific user and group and has...

 How can I access my FTP?

There are three possible ways to use FTP: • File Manager in your cPanel. Please refer to the...

 How can I create different types of web redirect with my cPanel?

1. Begin by scrolling to the Domains category after logging into your control panel 2. Click...

 How can I enable register_globals?

You can turn on register_globals in your php.ini file. To do this, please create a php.ini...

 How can I use PHP5?

We already have PHP5 running on our hosting servers. It has been compiled with all the options in...

 How do I Point a Parked domain to a specific folder?

Parked Domains can be pointed to your main site /public_html folder only. If you want to point...

 How do I change PHP settings?

You can manage all PHP settings with the help of your local php.ini file. To use it you...

 How do I check statistics?

You may use Awstats as web statistics within our hosting services. Unfortunately, Webalizer is no...

 How many email addresses can I create?

You can create 25 spam protected email addresses with our Modo Starter plan, 50 email addresses...

 How to add custom error pages?

Custom error pages can be created from cPanel -> Advanced -> Error pages. Once you...

 How to change file or folder permissions?

1) Login to your cPanel. 2) Go to File Manager under Files menu 3) Go to the file or folder...

 How to create an Auto Responder in cPanel.

An Auto Responder allows you to automatically send a response to all incoming emails to a...

 How to create email accounts?

How do I create email accounts.     First login to your cPanel. Then find the mail section...

 How to make automatic backup in cPanel?

Using the script* provided below you will be able to make automatic backup of your hosting...

 How to set up URL Frame in cPanel?

Unfortunately URL Frame feature is not provided in cPanel.But you can set up URL Frame...

 How to upload the content of an add-on domain?

You have to upload the files for an addon domain to its directory. When you create a new...

 Why a subdomain is connected to the addon domain?

Cpanel works this way. The subdomain is required for the addon to work properly and should not...

 cPanel Manuals

We have cPanel 11 installed on our hosting servers, you can find the latest documentation here.